Service Assurance for Networks, Cloud & Cybersecurity

Containing issues in today’s networks is a never-ending effort—and getting more intense as networks evolve to 5G, SD-WAN, and NFV. As networks are virtualized to support these next-gen services, manual troubleshooting simply can’t keep up. Service providers need new methods for assuring the network. This white paper explores two paths available for assuring the network: traditional passive assurance, relying on metrics collected passively as subscribers use the network. And active assurance, which utilizes highly realistic synthetic user traffic injected into the network at various points to assess performance and quality.

The increasing demand for Ethernet services, particularly from enterprises, is great news for service providers, but it comes with demands for better service quality and faster responsiveness to service change requests. Delivering on these demands can be challenging, especially for service providers that rely on labor-intensive testing processes for service activation testing (SAT).