9-12 May 2016

TM Forum Live! 2016

TM Forum logo

Nice Acropolis Convention Center
1 Esplanade Kennedy, 06300
Nice, France

Spirent Communications enables innovations in communications technologies that help connect people. Spirent’s Customer and Network Analytics (CNA) solution can transform how you perceive the customer’s true experience allowing you to detect and rapidly resolve QoE hotspots tied to services, cell/core elements, devices, regions and more. Operators who use CNA can fix issues before customers churn, call for help, or complain. If customer do call for help, InTouch CNA enables operators to rapidly isolate the root cause of customer issues, which reduces handling and resolution costs and increases customer satisfaction.