Supplier Management Portal

Welcome to Spirent's Supplier Portal, designed to provide our suppliers with access to the resources and tools they need to create their profiles and effectively manage their business with us.

Spirent ordering and supplier management is now conducted through the Zycus Supplier Network (ZSN)

ZSN is a cloud-based procurement platform from Zycus, an industry leader in Source-to-Pay and Procure-to-Pay capabilities. ZSN automates procurement processes for our goods and services, enabling us to better connect with a more diverse range of suppliers around the globe.

Suppliers invited to register on ZSN can use the platform to access and update their company profile with Spirent, track payment schedules, and may be asked to participate in sourcing events, contract negotiations, and/or performance management activities. Ordering and process workflows will be available by Q2 2023.

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GENERAL

What is happening?
On October 15, 2025, Spirent will become a wholly owned subsidiary of Keysight Technologies and the divestment of select Spirent product lines to VIAVI Solutions will complete on October 16, 2025. This event is referred to as the “divestment close” throughout this FAQ.

Will Spirent’s legal entity name or tax ID change?
No. Spirent will continue to operate as a separate legal entity under Keysight. There will be no changes to our legal name, tax ID, or banking information at this time. If changes occur, suppliers will be notified directly.

Should we update our systems to reflect Keysight as our new customer?
No. Please continue listing Spirent as the contracting party and maintain existing billing details. Do not update your systems unless instructed by your Spirent Buyer/contact.

We work with both Spirent and Keysight. Will the relationships be combined for supplier management?
No. Please continue managing your relationships with Spirent and Keysight separately. Supplier systems and processes are not being integrated at this time.

Will my Spirent contracts be updated?
No. All existing contracts will remain valid. If changes are required, Spirent will work with you directly.

What products are being divested to VIAVI?
High-Speed Ethernet, Channel Emulation, and Network Security product lines are divesting to VIAVI, and specifically the following products: AION, Avalanche, Calnex, CyberFlood, TestCenter, TTsuite, Vertex, and V2X.

What happens if we support one or more of these product lines/products?
If you have an open PO with Spirent and provide support for these products, please see the guidance in the ‘Open POs Transfer to VIAVI’ email that will be sent to you from Spirent, and duplicated in the Purchase Orders section of this FAQ.

ZSN SYSTEM FREEZE

Why is Spirent freezing it’s Zycus Supplier Network (ZSN) and for how long?
To manage the divestment of select Spirent product lines to VIAVI effectively, the Spirent ZSN will be unavailable from October 9, 2025, for an expected seven calendar days. We will notify you when the system is back online.

Ahead of the ZSN freeze, are there any key timelines we need to be aware?
Yes, to minimize disruption to your business, we have frozen PO awards and put in place the following key timeline:

• Final receipt of deliveries/shipments to any Spirent facility: October 6, 5:00PM PT. Deliveries attempted after this date will be declined.

How will the ZSN freeze affect invoice payments?
Invoices with payments due by September 30 have been processed. Payments due after this date, and related to works completed before divestment close, will be processed once the divestment to VIAVI closes, during the week of October 20.

Note: For divestment-related invoices, please submit as follows:

• For work completed before divestment close: Submit to Spirent for payment.

• For work completed after divestment close: Submit to VIAVI for payment.

  • Before submitting an invoice, ensure you have a replacement copy of the PO from VIAVI.

If you are unsure which company to submit your invoice to, please email Spirent at Purchasing4com@spirent.com. or VIAVI at gsp_managers@viavisolutions.com.

PURCHASE ORDERS

We have open POs with Spirent that will transfer to VIAVI. What should we do?
Your Spirent Buyer will share a report with you, via email, which details how your open orders will be reassigned. You will need to take the action bolded below.

On Receipt of Report/Before Divestment Close:

• Review the Report: Check your open order report and if you have questions, contact your Spirent Buyer—their name and email address can be found on your PO.

• Confirm VIAVI Onboarding: Confirm with your Spirent Buyer you have been contacted by VIAVI and completed their on-boarding process. If not, contact VIAVI Purchasing at gsp_managers@viavisolutions.com.

After Divestment Close:

• Receive Updated POs: You should receive replacement VIAVI copies of the POs transferring to them within one week of divestment close.

• Confirm VIAVI PO Receipt: Let your Spirent Buyer know when you have received the replacement orders.

• Order Closure: After your confirmation, the original Spirent POs will be closed, and you will receive notice of closure.
  

INVOICES

We have a pending invoice for an order that is transferring to VIAVI. What should we do?
For divestment-related invoices, submit as follows:

• For work completed before divestment close: Submit to Spirent for payment (as per Spirent’s standard terms).

• For work completed after divestment close: Submit to VIAVI for payment.

  • Before submitting an invoice to VIAVI, ensure you have a replacement copy of the PO from VIAVI.

If you are unsure which company to submit your invoice to, please email Spirent at Purchasing4com@spirent.com or VIAVI at gsp_managers@viavisolutions.com.

Should we continue to use the same bill-to email address for invoices?
For Spirent invoices:

• Bill-to email addresses: Remain unchanged. Refer to your PO for contact information.

For VIAVI invoices:

• Wait for instructions from VIAVI (this may take up to seven working days from the restore of the Spirent ZSN).

Will there be any delay in processing Spirent invoice payments?
You may experience minor delays in the processing of your Spirent invoice payments. Please be assured that Spirent is committed to resolving issues quickly and minimizing any disruption. If you have questions, contact your Spirent Buyer or email Purchasing4com@spirent.com.

Our supplier-related questions have not been addressed in previous communications or above. Who should we contact?
Contact your Spirent Buyer or email Purchasing4com@spirent.com.

Spirent is committed to working with suppliers that share our vision for a sustainable future and are prepared to take action to help us meet our goal of becoming Net Zero Carbon by 2035.

Our Focus: 

• To reduce carbon emissions from the transportation of our goods and services

• To achieve 100% sustainable packaging that is recyclable, reusable, or biodegradable

• To integrate circular economy principles into the design of our products (i.e., design for repair, reuse, and recyclability)

• To reduce the material intensity and energy demand of our products, where possible

• To minimize waste generation, particularly electrical and electronic waste  

• To ensure that all Spirent products are responsibly sourced and conflict-free

• To grow supplier diversity and uphold a zero tolerance stance on discriminatory or offensive behavior

Spirent is committed to developing mutually beneficial relationships with diversity-friendly owned businesses.

Our mission is to cultivate a vast pool of suppliers that bring a wealth of new ideas, perspectives, and experiences to benefit us, our customers, and the communities in which we live and work.

We encourage our suppliers to share with us the initiatives they have in place to promote diversity and inclusion in their workplaces and supply chains and create social value within their communities on their profile page. You can also contact your buyer to review activities and ideas.

Q: Where can suppliers find information on Spirent sustainability goals?  
A: We publish a comprehensive sustainability report each year which is available here. Our sustainability policies, including our Supplier Code of Conduct, are available here.

Every year, we undergo independent verification and assurance of our compliance and progress against several internationally recognized sustainability schemes, as listed below.  

• Carbon Disclosure Project

  • Climate Action (A-)

  • Supply Chain (B-)

• FTSE 4 Good Member

• Eco Vadis (Silver Rating)

• Task Force on Climate-related Financial Disclosures (TCFD)

• Sustainability Accounting Standards Board (SASB)

• Global Reporting Initiative (GRI)

• United Kingdom Accreditation Service (UKAS)/ International Accreditation Service (IAS) accredited ISO 9001, 14001, 17025, 27001, 45001 Management Systems

Q: Are suppliers required to provide information on their sustainability performance?
A: Suppliers should expect to be evaluated against specific sustainability criteria during the screening, onboarding, and supplier auditing process. Suppliers should be prepared to provide data on their Scope 1, 2, and 3 greenhouse gas emissions annually on request.  

All eligible suppliers will be invited, via email, to register on ZSN. The email will guide suppliers on how to complete the registration process. If further assistance is required, please email: Spirent-SupplierSupport@zycus.com

Q: As a Spirent supplier, how do I access help within ZSN?
A: Once logged in to ZSN, select the help feature in the upper right-hand corner of the screen. From here you can access Spirent specific help manuals for the tool and Zycus instructional videos. You can also reach out to your buyer for assistance or contact tech-support@zycus.com

Q: My company would like to be considered as a new supplier. What is the process for me to register for ZSN?
A: At this time, companies must be invited to register for ZSN by Spirent to register. We feel it important to provide opportunities to our proven incumbent suppliers before reaching out to new suppliers.

Q: Can anyone from a current supplier register and log-in to ZSN, or is it only those individuals who receive the registration link?
A: Only those who have been emailed a registration link can register and log-in to ZSN. Creating additional supplier registrations for the same supplier will create duplicate supplier company records, which will cause confusion.

Q: I am already registered as a supplier in ZSN for another client. Do I need to respond to the ZSN supplier registration email for Spirent?
A: If your email address is already registered with ZSN for another client, please use the Zycus registration invitation email you receive, log in with your existing credentials, and link to Spirent.

Q: Can I forward the ZSN supplier registration email for Spirent to someone else in my company to enable them to register?
A: Yes, you can forward the supplier registration link email to someone else in your company to register themselves on the system. When they register, a One-Time Password will be sent to the original email address and this will also need to be forwarded to the same user which will allow them to complete the supplier registration process.

Q: Can I forward the ZSN supplier registration email for Spirent to someone else in my company so that they can complete the banking and tax information on ZSN?
A: No, the link you receive is tied to that person’s contact information. Other members of your organization can be assigned as contacts and given roles within ZSN to perform specific duties and functions. You can register and add these contacts yourself or contact your buyer at Spirent to send the registration link to another contact within your organization.

Q: Can we register additional contacts in ZSN for our company?
A: Once initial registration is complete, this user can add new contacts directly from their ZSN account. After Spirent approves the new contacts, an email will be sent from Zycus with a registration link to the new users to complete the registration process.

Q: Which contacts within our company should be added on ZSN?
A: All contacts at a supplier who interact with Spirent should register on ZSN. The goal is to leverage ZSN across your company to keep information up-to-date and securely maintained. This will enable Spirent to utilize the full suite of tools available in Zycus at all supplier touchpoints.

Q: Who can add new users for my company into ZSN?
A: All registered users in ZSN for your company can review, add, and delete company contacts in Zycus.

Q: How do I know what information is required in editable fields in our ZSN account?
A: Editable fields within ZSN have embedded help text, that explains the information needed.

Q: How do I edit incorrect information in our ZSN account?
A: Go to Help>General Overview Profile>Supplier Profile Edits for help on making edits to your ZSN profile.

Q: We haven't done business with Spirent in several years. Do we still need to register?
A: Yes, please register to maintain current company information, contacts and to be considered for future sourcing events. Spirent is utilizing ZSN to maintain all supplier records moving forward.

Q: Our company does not allow third-party tools such as ZSN for invoicing. Do I still need to register as a user?
A: Yes, please register as Spirent is utilizing ZSN to maintain all supplier records moving forward. It is acceptable for you to continue submitting invoices via emails, although this may slow down the process.

Q: Is there a cost to suppliers for utilizing ZSN?
A: No, there is no cost to suppliers for utilizing ZSN.

Select the T&C that applies to you and open or download for review:

• Spirent North America T&C

• Spirent APAC T&C

• Spirent India T&C

• Spirent China T&C

• Spirent UK T&C

• Spirent Paris T&C

• Spirent International T&C