Ensure your Spirent Investment

For Wireless, Positioning Technology, Service Assurance or Networks & Applications (N&A), Spirent Support Services helps protect your product and systems to ensure the ongoing integrity of your products, services or network and can also be used to control costs. Using Spirent Support Services, companies maximize uptime, preserve technology investments, and manage maintenance expenditures. Spirent Support Services ensure that system technology is always current and operating at maximum performance.

Support Services Solutions	Networks & Applications	Mobile Devices & NW Equipment	Positioning & Navigation
Support Services - Networks & Applications Spirent Support Services for Networks and Applications maximize uptime, protect the value of customer investment, and provide predictable expenditures on maintenance.
Support Services - Positioning & Navigation Spirent Support Services for Positioning Technology maximize productivity, protect the value of customer investment, and provide predictable expenditures on maintenance.
Support - Service Assurance Support services programs for Service Assurance maximize uptime productivity and assure testing reliability.
Support Services - Wireless A broad range of world-class support programs for Spirent Wireless products.

Spirent Support Plans

Support plans provide timely access to technical support, product enhancements, product expertise, and online support tools so you can reduce downtime through priority response and problem ownership. Refer to the Spirent Support Services datasheet for details on the specific features of each Support Service plan.

Support Services Features

• Software and Firmware updates–Unlimited access to the latest software and firmware updates. Spirent's software update notification system notifies you of bug fixes and feature enhancements as they become available
• Technical Support–Unlimited technical support to ensure your issues are quickly addressed for every service call you make. Calls received during non-business hours are promptly returned the next working day.
• Online Service Center–Unlimited access to the Spirent Web Support Site available 24/7 for self-help, software downloads, product documentation and our latest support tools at: http://support.spirent.com 

Additional Support Services

• Hardware Repair Coverage
• Advance Replacement
• Calibration Services ensure that Spirent equipment operates at peak performance and meets the testing requirements of the applicable standards specification.

Support Services from Spirent

• Assure testing reliability and productivity
• Optimize product or system functionality
• Maximize uptime and avoid costly downtime