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ProServices_CaseStudies SPIRENT GLOBAL SERVICES PROFESSIONAL SERVICES CASE STUDIES SPIRENT PROFESSIONAL SERVICES DELIVERS PROVEN VALUE Testing is Critical. Our customers recognize this and enjoy the confidence that their initiatives will run as planned, or have ample notice to implement measures to insure they do. Spirent’s Professional Services offers a wide range of expertise to match the broad array of our customer renullirements. nullcerpts from the following four case studies illustrate a range of our capabilities and the corresponding benefits to our customers. nullom networnull enullipment manufacturers to service providers to enterprises, our Professional Services have provided expert solutions in the most demanding customer environments. RESEARCH STRESSES NEED TO TEST nullop independent null research firm Nemertes Research states the importance of strategic networnull and applications testing cannot be underestimatednull “Without proper testing, such strategic initiatives can fail with serious unforeseen consequences including significant hard-dollar and opportunity costs.” nullelanie nullurenull Sr. null nullhna nullll nullhnson, President nullmertes nullesearch (from nullsue nullapernull nulltrategic nullnullnullitiatives Need nulltrategic nullestingnull nulle nullmertes findings also statenull • nullins from strategic initiatives can be minimized or erased if testing is not implemented before initiative goes live • nullsting should be performed throughout the life cycle of a strategic initiative • nulldgeting in advance for testing should be standard practice, allocating null to null of the overall budget, including capital expenditures and operational costs 1) FORBES.COM Mnullnulling tnulla NenullData Center nullorbes.com is one of the most trusted information resources for the world’s business leaders and senior executives. nulle site provides realnull time business information, news, stocnull and mutual fund nullotes, comprehensive company profiles and a wide array of interactive tools including the famous nullorbes lists. nullen the company realized that nullorbes.com had outgrown its existing data center, nullorbes.com prepared to move to a new center that could better accommodate its growth. nulle project faced serious time pressure. nulle nullorbes.com team had a month to get the new data center up and running in time for one of nullorbes.com’s biggest eventsnullhe release of “nulle Worldnull Richest nulleople” list. nulle site was expected to experience extremely high traffic from users all over the world. nullwntime was not an option. nullorbes.com had to perform nullwlessly. nullsing Spirent’s nullvalanche product to perform the tests on nullorbes.com’s new data center infrastructure, Spirent’s Professional Services test results revealed several issues that would have seriously impaired performance. nulle site was performing at only a fraction of the renullirement. nullesting identified the new site’s breanulling point. nullurther tests identified the maximum performance across several metrics including bandwidth, actions per second and concurrent users, all which isolated the core problem. nullorbes.com used this information to tune servers and resolve performance issues. PROFESSIONAL SERVICES CASE STUDIES SPIRENT nullOBAL SERVICES null ANPI Lanullncnullng a nenullVnullP Sernullice nullsociated nulltwornull Partners, nullc. nullnullnull, a consortium owned by nearly nullnullindependent telephone companies in the nullited States, offers networnull services for local telephone access lines, longnullistance calling, voice over null nullonullnulltelephony and other communications products. Fnullnulls.cnull nullnullnull) Flanulless Prnullessinullal Sernullices Pernullnullnullance nullter optimizing the nulleb servers, the Spirent team used the Spirent nullvalanche to test its application servers, the performance of hardware devices linulle load balancers and even the failover site. nullen the day came to switch over to the new site, nullorbes.com felt completely secure the new nulleb infrastructure could handle the demands of realnullorld traffic. nulle used the nullvalanche to test the limits of the new site until we felt that it was ready to nullp,nullsays nullchael Smith, nullief nullechnology Officer, for nullorbes.com. nullhen we cut over, we had every confidence that it would run perfectlynullnd it did.nullSmith also addsnullnully helping us prevent downtime, nullvalanche saves us time and money.null “When we cut over, we had every confidence that it would run perfectly—and it did.” nullchael Smith nullief nullechnology Officer nullorbes.com “A major benefit of Spirent is that we had an independent, unbiased third party with a high reputation give us an enullipment evaluation that we could rely on.” nullonny Pucnullett nullonull Project nullanager nullPnull nullen preparing to launch their new nullonull service, the nullPnullnetwornull staff needed to validate the performance of the null softswitches and assure they would serve the expected traffic levels and patterns. nulle nullew that we needed testing to identify any potential problems with the switches before they started to carry live traffic,nullexplained nulln nullandle, nullPnullnulltwornull Operations nullanager. nullf the switch couldn’t handle the traffic, it would create a negative impact on our reputation as a company.null nullPnulldid not have time or the expertise and turned to Spirent’s Professional Services for a consulting engagement that defined and executed the appropriate tests. null collaboration with the nullPnullpersonnel, Spirent consultants developed the testing criteria and used the Spirent nullacus testing system to conduct the assessments. nulle tests identified two significant performance problems. null both cases, nullPnullleveraged the results of Spirent testing to solve the identified problems with their switch vendors and also used the test results to forecast how the switches would handle traffic growth. UnnulliasenullTests annullResnulllts null major benefit of Spirent is that we had an independent, unbiased third party with a high reputation give us an enullipment evaluation that we could rely onnullsaid nullonny Pucnullett, nullonull Project nullanager at nullPnull nullhe Spirent reports also gave us good information for marnulleting the nullality of our nullonull services to our customers.null Tinulllnull annullCnullstnullnullectinulle Testing Snulllnullinull nully engaging Spirent Professional Services and implementing the test enullipment rental option, nullPnullavoided the expense of purchasing test enullipment. nulle nullPnullnetwornull staff also gained valuable insights about the complexities of delivering nullonull services. nulle are new to null nullelephony and Spirent expertise was very helpful for defining the switch tests. nullis also meant we did not need to train anyone internally,nullsaid nulln nullandle, responsible for networnull operations. nulley values for nullPnullin using Spirent Professional Services were nullicnull testing and staying on schedule for the nullonull service launch. PROFESSIONAL SERVICES CASE STUDIES SPIRENT nullOBAL SERVICES null NATIONAL CITnull BANnull Valinullating a Nenullenullnullnullrce Innullastrnulltnulle null with any financial institution, nulltional nullity nullannulls need to provide customers with the most upnullonullate online transaction capability is a fundamental renullirement. nulle performance of a bannulls enullommerce infrastructure is essential to attract and retain customers and to gain advantage in a highly competitive industry. Scalability of the infrastructure is also crucial to support new online offerings and a growing customer base. nulle null managers of this large regional bannull had this in mind when they sought to validate the performance of a new enullommerce infrastructure. Spirent Professional Services was chosen for this critical testing. TESTINnullHOLDS VENDORS TO THEIR PROMISES nullunning numerous types of load and performance tests with the Spirent nullvalanche test system, bannull staff gained surprising insights about the potential congestion points in the new infrastructure. nulley discovered the SSnull termination device testing being performed with Spirent was far beyond the levels the vendor was testing. null the end, the vendor determined that their own performance benchmarnulls were incorrect and the vendor replaced the SSnull devices, at no cost to the bannull with new enullipment to meet the promised performance levels. nulluan Pham, Senior nulltwornull nullonsultant for nulltional nullity nullannull realized other benefits of Spirent Professional Services testing engagementnullnulle were able to verify the performance and functionality of our environment before it went into production and that helped us tremendously.null null EASnullET Selecting Vennullrs nullnull a Netnullnullnull Unullgranull annullVerinullnulling Netnullnullnull Design null a supplier of infrastructure and networnull services for a broad range of customers in nullurope, nullasynet’s need to stay competitive renullired deployment of a networnull upgrade. nullowing exactly what configuration was right and the most cost effective solution were crucial for the pannulluropean broadband networnulling company. nulle needed some way to do sophisticated testing before we upgraded our networnull null was vital that we do the upgrade properly, so that we could deliver the services that our customers wanted from us,null explained nullelfine nullujon, nulltwornull nullanager for nullasynet. nullasynet chose Spirent Professional Services for this strategically crucial prenulleployment testing. Spirent delivered the experts and test enullipment to help nullasynet select vendor enullipment, as well as verify the optimal networnull design during prenulleployment testing. nullter Spirent vendor selection and testing, nullasynet could confidently integrate new nullternet applications into its offering, ensuring tens of thousands of customers had high nullality and dependable nullternet connectivity solutions. nulleir networnulling solution also enabled robust future growth of nullasynet’s customer base. EASnullET SEES COST SAVINnullnullHInull PERFORMANCE Spirent’s test results helped nullasynet realize significant cost savings on networnull hardware and maintenance costs, while ensuring networnull performance and availability. Operational readiness was proven for nullasynet’s new highnullspeed, pannull nulluropean nullternet service offerings. nully using Spirent Professional Services, nullasynet performed networnull tests without having to buy expensive enullipment or hire additional staff. nullelfine nullujon also addsnull “Spirent Professional Services delivered everything we asked from them, and more. Based on their testing we were able to determine the optimal network design and save significant amounts of money. Most important, though, we knew that when we rolled out the new network it would perform exactly as we had planned.null “We were able to verify the performance and functionality of our environment before it went into production and that helped us tremendously.” nulluan Pham Senior nulltwornull nullonsultant nulltional nullity nullannull nullnullnull Spirent nullommunications, nullc. nullll of the company names andnullr brand names andnullr product names referred to in this document, in particular the name nullpirentnulland its logo device, are either registered trademarnulls or trademarnulls pending registration in accordance with relevant national laws. nullll rights reserved. Specifications subject to change without notice. nullev. null nullnullnull AMERICAS nullnullnullSPnullnullnull null nullnullnullnullnullnullnullnull null salesnullspirent.com EUROPE AND THE MIDDLE EAST nullnullnullnullnullnull nullnullnull null emeainfonullspirent.com ASIA AND THE PACIFIC nullnullnullnullnullnullnullnull null salesasianullspirent.com PROFESSIONAL SERVICES CASE STUDIES SPIRENT nullOBAL SERVICES PROFESSIONAL SERVICES Sernullice Onullerings Inclnullenull nullesting Servicesnullefined outsourced testingnulltest methodology creation, test enullipment rental, highly snullilled test engineernullnull for test execution, data analysis and report creation for networnull element vendor selection, design validation, scalability projections, security testing and implementation validation nullgineering Servicesnullcoped lab and test automation, test enullipment integration, custom test scripts for added functionality, test case development, automation framewornull test harnesses, long term projects SPIRENT EnullERTISE nullll networnull enullipment manufacturers use Spirent enullipment that provides solutions for all major communications vendors. Our test methodology and automation experts include nullnull engineers and nullnull authors who have developed many of the industry’s acclaimed benchmarnulls. nulley help define standards and conformance tests for dozens of industry forums and standards bodies. PROFESSIONAL SERVICES CUSTOMERS Spirent services customers across a broad range of global industries. nullese varied business sectors include telecommunications and service providers, networnull enullipment manufacturers, petroleum, education, the media, financial institutions and stocnull exchanges, technology enterprises and publishing giants. Spirent also services the nullS. government which includes military and space agency engagements.