Converged IP networks have enabled Service Providers to offer Voice, Video and Data services over infrastructures originally deployed for a single service. Whether its Data and Video delivered over a copper pair, Data and Voice delivered over coaxial cable, or any number of delivery media, the challenges of delivering voice, video, and data over a medium which was optimized for only one of the three presents significant implementation and maintenance challenges. Effective Service Assurance solutions are the key to ensuring customer satisfaction in the very competitive consumer voice, video, and data marketplace.

Spirent Communication’s diagnostic tools for xDSL, Ethernet, and HFC networks enable service emulation prior to customer turn-up, proactive identification of service interruption or degradation, and rapid fault isolation and resolution without requiring extensive retraining of existing maintenance and support personnel. Spirent’s tools ensure that services are turned up right the first time and any problems are addressed rapidly, resulting in improved customer satisfaction and reduced customer churn.

Spirent’s Triple-Play Solution consist of an integrated suite of hardware and software solutions which provide the visibility Service Provider’s need to ensure high quality services regardless of the delivery media. These tools, combined with the test automation and expert analysis for which Spirent is well known, help ensure successful Triple-Play deployment and maintenance.